CONTACT US
Have questions or need help? We're here to assist you.
Get in Touch
Email: support@buildprocedures.com
We endeavor to respond to all inquiries within 24 hours.
Business Information
Company: Web Content Creators
Address: UNIT B 12/F HANG SENG CAUSEWAY BAY BUILDING, CAUSEWAY BAY, HONG KONG
Phone Number: +852 5431 6330 (we prefer WhatsApp)
What We Can Help With
- Technical Support - Issues with your account or using the Service
- Billing Questions - Subscription, payments, or refund inquiries
- Feature Requests - Suggestions for improving Build Procedures
- Data Requests - Access, correction, or deletion of your personal data
- General Inquiries - Any other questions about our Service
Before You Contact Us
Account Issues? Try these first:
- Reset your password at https://buildprocedures.com/reset-password
- Check our Terms of Service for usage guidelines
- Review our Cancellation and Refund Policy for billing questions
Need to Cancel? You can cancel your subscription anytime from your Account Settings > Billing.
Business Hours
We are based in Hong Kong and respond to emails during Hong Kong business hours (GMT+8), but we monitor support requests regularly and aim to respond within 24 hours regardless of when you contact us.